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Cannot Connect Host Pcanywhere

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Note which remote program fails In addition, the administrator of pcAnywhere Solution can: Ensure the managed computer is a target for one, and only one, pcAnywhere Settings - Windows policy. If telnet succeeds, go to step 3 b. Labels must be 63 characters or less." TCP/IP does not distinguish between upper and lower case. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. http://electrictricycle.net/cannot-connect/cannot-connect-to-pcanywhere-host.html

Try these resources. However, it is possible for these packets to be lost by routers, by the Internet, or by too much traffic on a network. try to connect to the same host computer using another pcAnywhere remote program a. To check for network issues, attempt to run the telnet command to the host computer and specify the correct port in the following format: telnet For additional information about

Pcanywhere Ports To Open

Thank you for your feedback! Change the amount of time the pcAnywhere remote waits on each TCP/IP address. Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Connect Communities Security Center Find a Partner Events Webcasts Contact Us About

Turn off the pcAnywhere video cache 1 Open the pcAnywhere Options dialog by following the steps for your version of pcAnywhere: " On the pcAnywhere 11.0/11.5 interface, click File > Preferences. If RDP has been used to connect to the host computer, it may have left the "Symantec pcAnywhere Host Service" in an unstable state. Ping returns a few "Request timed out" packets or Tracert returns a few "*"s This indicates that you are losing packets. the remote user clicks "Deny" when prompted about the fingerprint Solution First, confirm whether the Symantec pcAnywhere Host Service is running on the host computer.

If you do not know whether you have a dynamic WAN IP, contact your ISP. Pcanywhere-data Port The external or Wide Area Network (WAN) IP address assigned to your router by your Internet Service Provider (ISP) may be a dynamic IP, meaning that it is subject to change Thank you for your feedback! https://support.symantec.com/en_US/article.TECH107773.html Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

You can still use pcAnywhere; however, if the host is in use by another user, then you will appear to make a connection to the host but you will see a Configure pcAnywhere to pass UDP packets Warning In the next steps you will edit the Windows registry. Error The login screen may simply reappear with no error. Valid characters The underscore character ( _ ) is not allowed in IP names.

Pcanywhere-data Port

For information on routable IP addresses for a pcAnywhere host, read: How to determine the pcAnywhere host's TCP/IP address. https://support.symantec.com/en_US/article.TECH155902.html The name is never resolved, and pcAnywhere times out while trying to connect with the host. Pcanywhere Ports To Open For pcAnywhere licensing information, see the document pcAnywhere licensing. For information and support on the configuration of a router, consult the router manufacturer.

Routable IP addresses and characters You are trying to connect over the Internet, but the IP address is not being routed. click site Submit a Threat Submit a suspected infected fileto Symantec. pcAnywhere uses these packets to determine the name of the host and its status. Also, pcAnywhere will only work if the host or remote address is in the range x.x.x.0 through x.x.x.254.

Close Login Didn't find the article you were looking for? Create a SymAccount now!' Troubleshooting pcAnywhere TCP/IP connections TECH106560 January 26th, 2009 http://www.symantec.com/docs/TECH106560 Support / Troubleshooting pcAnywhere TCP/IP connections Did this article resolve your issue? UDP packets are not guaranteed to be delivered, so the remote may need to send the UDP packet a couple of times before the packet safely traverses the network. news Therefore, they are filtered by Internet Routers.

Create a SymAccount now!' How to troubleshoot pcAnywhere connection issues HOWTO30289 July 20th, 2012 http://www.symantec.com/docs/HOWTO30289 Support / How to troubleshoot pcAnywhere connection issues Did this article resolve your issue? Thank you for your feedback! No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016

No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention

A WAN IP is the external IP of the router, not the internal IP of the host computer. For information and support on the configuration of a router, consult the router manufacturer. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention When a pcAnywhere remote attempts to connect to a host, it sends User Datagram Protocol (UDP) packets to the host through its "TCPIPStatusPort" port.

Yes No DOCID:kb20080429100127EN_EndUserProfile_en_us Operating System:Windows Last modified:07/18/2015 × × What can we help you with? The solution is to avoid connecting to a computer with RDP while the "Symantec PCAnywhere Host Service" is Started. Routers not passing UDP packets Routers that do not allow UDP packets through may cause pcAnywhere connection problems. http://electrictricycle.net/cannot-connect/cannot-connect-to-a-pcanywhere-host-through-a-router.html Also note that the pcAnywhere host service cannot be restarted via RDP.For more information,click the link in the Related Articlessection below forthearticle entitled 'Error: "The host cannot run in a remote

These addresses are as follows: 10.0.0.0 through 10.255.255.255 172.16.0.0 through 172.31.255.255 192.168.0.0 through 192.168.255.255 If you try to connect to a pcAnywhere host over the Internet using an address within one Verify that the Symantec pcAnywhere Host Service is running on the host computer. Technical Information For more information on port forwarding or NAT, see the following documents: pcAnywhere and Network Address Translation Port forwarding How NAT works How routers work www.portforward.com Legacy ID The labels must follow the rules for ARPANET host names.

Provide feedback on this article Request Assistance Print Article Products Related Articles Subscribe to this Article Manage your Subscriptions Search Again Situation While attempting to initiate a Remote Control session, the Also, the router must be configured to send this information to the particular pcAnywhere host computer. The other option is to purchase a static IP address from your ISP. If you set the Startup type to Disabled, then it will be necessary to remotely start the service prior to making a connection via pcAnywhere.

Submit a Threat Submit a suspected infected fileto Symantec.