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Cannot Connect Norton Ghost

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I'm not at all sure you have any sort of malware infection on your computer based on what you've told me so far but as a precaution please go ahead and My computer is new as of January and I'm running XP. Is it that I am using usb to save information as opposed to an internal hard drive? To solve this problem it is necessary to stop the Norton backup service. https://community.norton.com/en/forums/norton-ghost-1501-unable-connect-agent-0

Petagrams of Carbon Sometimes carbon dioxide is referenced in units of ppm, and sometimes it is referenced in petagrams of carbon. My computer is new as of January and I'm running XP. You could backup any recent documents or data and restore the image of when everything was working. Tried disabling Norton firewall and did not help.

The error is telling me the agent is on my computer (XXXX). VPN options for your computer Ask a question usually answered in minutes! Thanks Allen Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers.* Ghost 15 * IE 9, Firefox, Safari. To start or stop the Norton Ghost Agent service On the Windows taskbar, click Start > Run.

The only other firewall I am using is windows firewall and Norton firewall. Want to buy a domain name? Replies are locked for this thread. page slipchuck Visitor2 Reg: 22-May-2010 Posts: 8 Solutions: 0 Kudos: 0 Kudos0 Cannot connect to backup service error Posted: 22-May-2010 | 10:54AM • 8 Replies • Permalink When I open up ghost

I still get the above message. Got to "Computer," or "My Computer" or whatever your operating system calls it and navigate to the C drive. Click on the services button in the lower right corner. no help.

Press Control-Alt-Delete all at the same time and choose "Start Task Manager." Click on the "Services" tab: If you like, sort by name; you do not have to do that, but http://nortonghost.helpmax.net/en/norton-ghost-15-0-help/backing-up-remote-computers-from-your-computer/about-best-practices-for-using-services/starting-or-stopping-the-norton-ghost-agent-service/ Recently it has also been covered in the Forward. I then did another baseline on external hard drive with settings to update (check points to these location). What version of Norton Anti-virus did you have and what version of Norton Internet Security do you  now have?

Do you not have your email confirmation and receipt for the purchase? http://electrictricycle.net/cannot-connect/cannot-connect-to-ghost-server.html It would just show windows xp splash startup screen then reboot, then show windows splash screen then reboot. Thanks! It ask for a password and won't take it.

Double click on Local Disk (C:) and then double click on "Program Data." Double click on "Symantec." Double click on "FileBackup" Delete the file "catalog.dat It might also be found in If this is your local computer then you don't need to deploy or edit computer list as this is only for controlling the Ghost agent on a different computer on the And do you think my Thunderbird acting up at the same time is an indication of anything larger? http://electrictricycle.net/cannot-connect/cannot-connect-to-agent-norton-ghost.html AllenM Guru Norton Fighter25 Reg: 14-Dec-2008 Posts: 10,679 Solutions: 262 Kudos: 2,492 Kudos0 Re: Cannot connect to backup service error Posted: 22-May-2010 | 11:54AM • Permalink Hi Randy, Welcome to the

Please let me know how it goes. Thanks Randy AllenM Guru Norton Fighter25 Reg: 14-Dec-2008 Posts: 10,679 Solutions: 262 Kudos: 2,492 Kudos0 Re: Cannot connect to backup service error Posted: 24-May-2010 | 9:12AM • Permalink Hi Randy, What If you stop the Norton Ghost Agent service while Norton Ghost is running, you receive an error message, and Norton Ghost is disconnected from the agent.

Restart your computer.Please post the logs back to this thread using "add attchments" at the bottom.Note: Sometimes the main site is blocked from attempts to download MalwareBytes.

I can get access to recovery point browser but can't make backups. Go back to the services window, choose Norton Ghost and select "Start the service." Run Ghost. Thanks for the help! If you don't use Norton Ghost, uninstall it.

If this occurs please try to download from:http://www.filehippo.com/download_malwarebytes_anti_malware/Please do not download the Spyware Doctor which you will see on this page! chasw37 Visitor2 Reg: 17-Apr-2011 Posts: 5 Solutions: 0 Kudos: 1 Kudos0 Re: Norton Ghost 15.0.1 Unable to connect to the agent Posted: 18-Apr-2011 | 11:46AM • Permalink Yes, I have used Thanks for the welcome! http://electrictricycle.net/cannot-connect/cannot-connect-to-the-agent-on-norton-ghost.html Go to Control Panel > Uninstall a program.