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Cannot Connect On Socket Veritas Netbackup

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There isn't a seperate backup network. Solution Troubleshooting:   Step 1: When troubleshooting status 25 errors on a NetBackup client, verify that the client was working prior to the issue. Go to Solution. try configuring user backup to this client and try staarting backup from client side and check what is the errror msg you get NB console. 0 Kudos Reply Is there any http://electrictricycle.net/cannot-connect/cannot-connect-on-socket-25-veritas-netbackup.html

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Just mentioning it as another step I tried. If this fails consult with your Network Administrator and client server System Administrator to resolve the layer 3 or IP network connectivity.Double check the server's NIC's IP address and netmask to Thank you both for the log commands, helped point me in the right direction, and find a work around until I get a solution in place. https://vox.veritas.com/t5/NetBackup/25-Cannot-connect-to-Socket/td-p/253715

Netbackup Cannot Connect On Socket Linux

See screenshot attached, I have not been able to restart the services on the media server as backup to take library it is still running. Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Solved! Step 6: Locally on the client create a bpcd log and increase the verbose level to 5. Can you ping the server?

Now when new process receives connection from bpcd, it connect to bpbrm via vnetd by specifying port number in "IPC STRING" thats is passed to vnetd. MaykelF0209 Level 3 ‎01-31-2013 08:01 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Thanks for the replies guy. Not sure of your NB version but the following probably cover the same things:............I have a 6.5.3 Master Server Console. Bppllist Cannot Connect On Socket 25 Create/Manage Case QUESTIONS?

To test additionally I changed the setup to the following: BPCD connect back = Default Ports = Default Daemon connection port = Daemon port only Which also worked. Netbackup Error 25 Cannot Connect On Socket Handy NetBackup Links 0 Kudos Reply RC=25: Server A tried to mph999 Level 6 Employee Accredited ‎10-18-2015 03:22 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Terms of use for this information are found in Legal Notices.

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Labels: Backing Up Backup and Recovery NetBackup Windows 8 1 Kudo Reply 1 Solution Accepted Solutions Accepted Solution! Netbackup Cannot Connect On Socket 25 Solaris Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem The master server is getting a status code 25 (cannot connect on Abby 0 Kudos Reply hi Rajeev, 1. You may also refer to the English Version of this knowledge base article for up-to-date information.

Netbackup Error 25 Cannot Connect On Socket

try with hostname and ipaddress 2. hop over to this website but you need to add the netbackup ports to the firewall excepsssion list..(1556,13782,13724) by default window firewall does not keep the ports in excepsssion list, becasue it does not know about Netbackup Cannot Connect On Socket Linux Disable Windows Firewall. Netbackup Cannot Connect On Socket 25 Windows How to make sure about it ?

Can you show us output of traceroute? click site Using "bptestbpcd" command to test client connections. Hosts entries? DNS? Bptestbpcd Cannot Connect On Socket

Please create bpcd log folder on the client under /usr/openv/netbackup/logs Run bptestbpcd again on master: bptestbpcd -client -debug -verbose http://www.symantec.com/docs/HOWTO43696 5. However after reading more troubleshooting steps to take on this Symantec link http://www.symantec.com/business/support/index?page=content&id=TECH68832 I ran the netstat command as specified but I am unabled to find the ports listed or as Showing results for  Search instead for  Do you mean  VOX : Backup and Recovery : NetBackup : (25) cannot connect on socket VOX : Backup and Recovery : NetBackup : (25) news However see below telnet to vnetd or bpcd on the client from the master does not work either: [email protected]# telnet s56upapp620-bak bpcd s56upapp620-bak/bpcd: Servname not supported for ai_socktype [email protected]# telnet

Article:000009351 Publish: Article URL:http://www.veritas.com/docs/000009351 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in Bptestbpcd Main: Function Connecttobpcd Failed: 25 After pressing enter it goes show nothing n comes back to comman prompt again... Check Windows Firewall is turned off, or make sure the relevant nbu ports is not blocked. 2.

This is a NetBackup forum.

Reverse lookup enabled on DNS? CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical telnet: connect to address 10.28.1.236: No route to host telnet: Unable to connect to remote host: No route to host Any help or suggestions would be appreciated Thanks Netbackup Error Code 25 In-depth Troubleshooting Guide for Exit Status Code 25 in NetBackup (tm) Server / NetBackup Enterpr... 0 Kudos Reply can you ping \ telnet the server rj_nbu Level 6 Employee Accredited Certified

https://www.veritas.com/support/en_US/article.TECH27430 there is a basic troubleshooting that i can find from the following links: https://www-secure.symantec.com/connect/forums/25-cannot-connect-socket-0 https://www-secure.symantec.com/connect/forums/25-cannot-connect-socket 0 Kudos Reply Accepted Solution! when i go to client properties and double client the same server it shows (25) cannot connect to socket. Can you show us output of traceroute? More about the author Handy NetBackup Links 0 Kudos Reply hi, Igselva When having Walker_Yang1 Level 5 Employee ‎07-21-2014 06:14 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to

Note: When testing connections to bpcd note the delta time difference between the bpcd log message e.g. "16:52:46.077 [1160.5436] <2> logconnections: BPCD ACCEPT FROM 10.82.105.254.44554 TO 10.82.110.6.13782 " and the log The NetBackup client service Mark_Solutions Moderator Partner Trusted Advisor Accredited Certified ‎01-31-2013 06:20 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Article:000007335 Publish: Article URL:http://www.veritas.com/docs/000007335 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in This way you can verify how Netbackup sees the servers based on the hostnames and IP addresses] To test the master/media server resolution of the client server hostname run the following

Error Message Status Code 25: Cannot connect on socket Cause Windows Firewall was enabled on Windows 2008 R2 server and port numbers 13782, 13724 & 1556 are blocked due to windows Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical I just wanted to get confirmed from NBU end, as yes the Ports are not open for Communication.

Have tried the following: Rerun the jobs during the day (normally run at night) - Still fails Created a brand new policy (not copying the old one) - Also fails Telnet bpbrm process uses vnetd to initiate bpcd which forks new process (bpbkar) The bpbrm also provides the port number on which the bpbkar can respond to. Handy NetBackup Links View solution in original post 0 Kudos Reply 6 Replies run bpclntcmd RiaanBadenhorst Moderator Partner Trusted Advisor Accredited Certified ‎10-17-2015 09:30 PM Options Mark as New Bookmark Subscribe You now need to go with this information to the admins of that firewall to open up ports.

No Yes Did this article save you the trouble of contacting technical support? As soon as I switch Daemon connection port back to default we go back to the job failing. Now by disabling the Firewal this issue could get resolved. Labels: Backup and Recovery Linux NetBackup Troubleshooting 0 Kudos Reply 1 Solution Accepted Solutions Accepted Solution!

Did you add separate hostnames for multiple NICs in hosts file on client itself? in /etc/hosts.allow) Windows 2008 clients may have the Domain Firewall, Private Firewall, and Public Firewall turned on. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Unable to connect to a NetBackup client.  Exit Status 25 - cannot connect on When I try to connect the client in Host properties .I am getting error (25) cannot connect on socket.I am able to telnet the client from Master & vise verrsa.

How does media server resolve client hostname and IP for backup NIC? Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may No Yes Did this article save you the trouble of contacting technical support?