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Cannot Connect To Agent Service Port 16386

Each computer using Connected Backup/PC has a unique account number. This symbol matches one or more characters, so for example, the search term re%d would match red, read, or reserved. The new hard disk has Windows installed, but all the applications, data files, preferences, and configuration choices need to be restored. How is data retrieval safeguarded? http://electrictricycle.net/cannot-connect/cannot-connect-to-media-agent-on-system-port.html

Connected Backup offers a server backup solution, but it is typically very expensive. Back to Detailed Firewall Information DNS The Connected Backup/PC software connects to a server using the server's IP address, not its name. Download the reinstall executable of the Connected Backup/PC software. We highly recommend that you consult your department’s IT Support or the ITS Response Center for assistance with this procedure.

What about privacy and HIPAA? On the Download Files page, click "Here" next to each file that you want to download. Allow the Agent to select the files to back up, or select the files yourself. A synchronization error occurred, in which case the details of the log would show a Diagnostic with reference to 'Base hash count.' (Contact Support via a Support Request.) Back to top

Startup File (All Users Run) Agent.exe is loaded in the all users (HKLM) registry as a startup file name 'AgentUiRunKey' which loads as "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e httC://localhosC:16386/. Back to top How is data retrieval safeguarded? They open and close a connection as needed, using a dialer, unlike other methods of connecting. If your firewall requires you to explicitly permit the response packets to come back, do so by permitting TCP/IP inbound to ports 1024-5000 from the subnets listed above, for an already-established

Where is the Account Management website? Can I back up my Windows Server to Connected Backup? The Heal feature can restore the new disk to have identical contents to the old one. http://www.databackmeup.com/kb/kb.cfm?id=334 What is my Connected Backup Account Number?

We recommend contacting our local Enterprise Backup group about their available solutions. If you were to have a system crash you would be better off re-installing your software so that essential information could be written back into the Windows registry database that is In some editions of the software, you will also be able to click on an entire folder to include/exclude everything in it. Firewall Information Firewalls can be implemented in several ways.

Please have your customer number and credit card number used to bill the community available. https://www.storagecraft.com/support/forum/imagemanager-stopped-performing-verifications-cannot-connect-agent-remotely-without-restarting Please try the request again. If you have forgotten your Account Number and/or Data Encryption Key and do not have access to your account, you will have to ask the Connected Small Business Service administrator at So, if you chose to start the service on the 15th of the month, that's when you will be billed each month.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a navigate to this website What if I need a receipt? Which Operating Systems does Connected Backup support? Because the Small Business Service accounts have a different configuration, it is not possible to move the individual account to the Small Business subscription service community.

Back to top Tweet © 2016 Reason Software Download|Glossary|Terms|Privacy|Developers|Press|Contact Find us on Facebook Follow us on Twitter Find us on Google+ View our Pinterests X HOME|BENEFITS|HOW IT By having a unique account number for your computer, data that you back up from that computer will be recoverable even if the account is moved to a new computer. Individual files are instantly accessible, and customers have told us they've done complete bottom-to-top computer data restorations in as little as an hour. http://electrictricycle.net/cannot-connect/cannot-connect-to-media-agent-on-system-port-18001.html That completes the account recovery process.

When you order a CD of your backups, you will receive a copy of all files associated with your account number. Service providers can tie a specific data rate or percentage of total bandwidth to each user. Why do I get a login error when registering new accounts?

How do I uninstall the Connected Backup/PC software?

The program can work with all types of firewalls, including packet-filtering, circuit-filtering, SOCKS-compliant Proxy or Mapped Proxy firewalls. How do I move or migrate my Connected Backup account from one computer to another? Your account number will be listed at the bottom of that screen. We do not utilize UDP or ICMP.IMPORTANT: If your question is not answered in the FAQs, please complete a Support Request .

Non-SOCKS-compliant firewall: You will need to configure both the Connected Backup/PC software and your firewall. In order to see an existing password, it is necessary to print the account information. Back to top Retrieving Files from CD What's on a CD and how do I use it? click site Back to Detailed Firewall Information SOCKS-Compliant Proxy Servers The Connected Backup/PC software can be configured to connect out through a SOCKS proxy server.

Permit inbound/outbound access via TCP/IP for the following ports to subnets and Click “Next.” The Agent defaults to backing up your entire disk. Technically speaking, Yes. Upon completion, a list of files needing backup is displayed.

The CD can be used for on-the-spot deployments to PCs. Program details Help link: css.wdf.sap.corp/itibc/default.htm?~bcsm10-themkext=0000043787 Installation folder: C:\Program Files\Iron Mountain\Connected BackupPC\ Uninstaller: MsiExec.exe /X{393E4C89-67E9-43BF-AD29-94D19F7624F7} (The Windows Installer is used for the installation, maintenance, and removal.) Estimated size: 751.22 MB Language: English We currently have One-X Agent v2.5.x SP2 installed (v2.5.20020.0) and it works fine. Back to top How do I reinstall the Connected Backup/PC software?

Each log lists every file that was marked as needing to be backed up, and ends with a summary of the backup session. A technician will login to the Support Center and change your Account Status to "Canceled". You can see which files are being backed up by choosing the Backup View tab in the Connected Backup agent and then select Explore to pick files.  System and software files Based on the directory path, you may be able to tell what software the files are connected to.

If you backed up during that period, you last backup won't be displayed.